Role: Program Director
Location: Perth, WA, Australia
Experience: 15+ yrs
Job Type: Permanent / Contract

Must Have Technical/Functional Skills:

• Strong utilities sector experience, preferably within Australian retail energy or utility environments.
• Demonstrated experience managing strategic relationships with product vendors and executive leadership teams.
• Experience delivering large-scale enterprise transformations involving customer, billing, and retail platforms.
• Prior experience in Western Australia or government-owned utility environments is highly desirable.

Roles & Responsibilities:

• Provide overall leadership, governance, and accountability for the retail transformation program.
• Manage executive stakeholders, Steering Committees, and key decision-making forums while maintaining alignment to program objectives.
• Partner with the utility, product vendor, and delivery partners to establish a single source of truth for scope, schedule, risks, and outcomes.
• Drive proactive risk, issue, dependency, and escalation management to protect business operations and customer outcomes.
• Prevent scope creep and ensure all changes are formally assessed, governed, and approved. Hold vendors and delivery partners accountable for quality, delivery commitments, and program outcomes.
• Work closely with business leaders to ensure parallel operational activities are not adversely impacted during the transformation.

Generic Managerial Skills:

• Program Governance, Vendor Management, End to end Project Management, Executive communication